Microsoft Technology
In-depth articles about the Microsoft technologies behind the 5Cs — per solution family.
The Cybersecurity Act is in effect: what should your organization do now?
Since August 15, 2026, the Cybersecurity Act, the Dutch implementation of NIS2, has been in effect in the Netherlands. Does your organization fall under it, and what do you need to specifically arrange now?
Clobba Flex Release Notes - June 22, 2026: Enhancing Call Queue Management and Reporting
Explore the latest Clobba Flex updates from June 22, 2026, focusing on enhanced call queue management, customizable dashboards, and advanced reporting features for optimal contact center performance.
Teams governance: how to prevent proliferation of teams and channels
Two hundred teams, half without an owner, and no one knows which team is the real one. Here's how to keep Microsoft Teams organized with effective governance.
Setting up a Microsoft 365 champions program: colleagues helping colleagues
The best ambassadors for Microsoft 365 are already in your organization. Here's how to set up a champions program that truly accelerates adoption.
Is your Microsoft 365 data backed up? The misconception about the cloud
Microsoft makes the cloud work. But who ensures your data can be retrieved after an error or ransomware? On shared responsibility and backup.
Microsoft 365 Business Premium, E3 or E5: which license suits your organization?
Business Premium, E3, or E5? The differences are mainly in security, management, and telephony. Here’s how to choose the license that fits your organization.
NIS2 and Microsoft 365: what does the new cybersecurity legislation mean for your organization?
NIS2 imposes obligations on many more organizations for cybersecurity. What does that mean in practice, and how does Microsoft 365 help you comply?
Control over Microsoft 365 changes: how to monitor Message Center and Service Health
Microsoft changes Microsoft 365 every week. If you're not paying attention, you might be surprised by new features or issues. Here's how to stay informed without being overwhelmed.
Bringing your existing phone numbers to Microsoft Teams: how number porting works
Switching to Teams Telephony without new numbers? It's possible. Here's how number porting works and how to avoid surprises on the transition day.
Measuring Accessibility in Microsoft Teams: the Six Figures That Really Matter
Does your organization feel hard to reach, but no one knows exactly how bad it is? With these six KPIs, you can measure accessibility in Teams.
Sensitivity labels and DLP in Microsoft Purview: GDPR-compliant collaboration in Microsoft 365
Collaborating in Teams and SharePoint is easy. Accidentally sharing sensitive information is too. Here's how you protect your data with labels and DLP in Microsoft Purview.
Direct Routing, Operator Connect, or Calling Plan: which Teams calling route suits you?
Calling via Microsoft Teams can be done in three ways. We compare Direct Routing, Operator Connect, and Microsoft Calling Plans side by side.
External collaboration in Microsoft Teams: guests, external access, or shared channels?
Collaborating with customers, suppliers, or partners in Teams can be done in three ways. We explain the differences and when to choose each option.
MFA and conditional access: the security foundation every Microsoft 365 environment needs
Most break-ins start with a stolen password. With MFA and conditional access in Microsoft Entra, you close that door. Here's how to do it.
Auto attendant or call queue in Teams: what is the difference and when should you choose which?
An auto attendant and a call queue may sound the same, but they do something entirely different. Here’s how to build a correct call structure in Microsoft Teams.
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