Prices
Choose the support level that suits your organization, users, and ambitions.
Which package suits your organization?
Not every organization has the same support needs. That’s why 365 Assistance offers different service levels that align with the size, complexity, and ambitions of your organization. Order online and we'll get started right away.
Support Basic
Fixed monthly support subscription for smaller organizations
- Access to the 365 Assistance helpdesk portal
- 16 business-hour response time
- Access to the network of 365 Angels Experts
Support Pro
Extended monthly support subscription with faster response times
- Access to the 365 Assistance helpdesk portal
- 8 business-hour response time
- Dedicated contact person
- Quarterly ticket reporting
Good to know
Price per organisation
The monthly price applies to your whole organisation, not per user.
Second- and third-line support
Your own key users answer first-line questions. We take over where they stop.
Term and notice
A subscription runs for 24 months as standard. You can cancel up to 3 months before the end.
Availability
Weekdays from 09:00 to 17:30, in Dutch and English.
3-hour average response
Across 1,790 tickets since launch, we responded within 3 hours on average.
Microsoft Solutions Partner
Recognised partner for Modern Work.