How we access your environment
You give a service desk access to your Microsoft 365 tenant. Here you can read how that is arranged, how we log every action and how we handle personal data.
How it's arranged
Access via GDAP
We get access through Microsoft GDAP and delegated administration. You grant that access and can revoke it at any time.
Roles that fit
By default we work with broad admin rights. Want to limit that to specific roles? Then we align the rights with what is assigned to us.
Every action logged
Every admin action is recorded through Privileged Identity Management (PIM) and the Microsoft 365 audit logs.
Personal data in our CRM
Data from tickets is stored in our CRM. You can request it at any time.
No sub-processors
We currently use no sub-processors for the service desk.
Microsoft Solutions Partner
365 Angels is a Microsoft Solutions Partner for Modern Work.
Questions from your security officer?
We're happy to walk through access and logging together.